Returns are accepted only if your order arrives damaged.
In the unlikely event your order should arrive damaged in any way, you have the option of receiving a replacement or a full refund of the purchase price, including the original shipping cost. Simply send the damaged item(s) back within 14 days of receiving your order and a replacement (or replacements) will be sent to you, postage paid. Damaged items will only be replaced with the same title. Should you opt for a refund, your refund will be credited to the original form of payment after the damaged item(s) have been returned.
Please note: In order to qualify for an exchange or refund, all returns must be received within 14 days from when you received your order. Return postage is at your expense and is not refundable.
Please contact us requesting a refund or replacement before shipping your item.
To report damaged items, please use the Contact Form.
Our Commitment To Your Privacy
Your privacy is important to us. The information you share on this website is used only to complete the ordering process; we will never knowingly share this information with outside parties except to the extent necessary to complete your order. E-mail addresses are used to answer e-mail enquiries we receive. They are also used as a point of contact in the event there is a problem with your order (i.e. out of stock or discontinued items, incorrect billing information, etc.). They may also be used to keep you updated regarding new information and releases. You will, of course, be provided with the opportunity to opt-out or otherwise prohibit such messages.
Any other questions?
Should you have other questions or concerns about these privacy policies, please feel free to contact us using the Contact Form
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